Communication Skills
Virtual
Zoom
Zoom
When: May 24, 2023
Registration not yet available
We communicate every day, but are we effective communicators? This course covers communication basics, things to avoid, best practices, and how to communicate during difficult conversations. Class participation is required.
Speaker Bio
As president of Wilder Leadership, Emily combines education, experience, and innate ability to help people and organizations make progress on their most important goals. She holds a master’s in management and leadership, certificates in teaching leadership and leadership coaching from the Kansas Leadership Center, and a public leadership credential from the Harvard Kennedy School of Government.
Schedule
Begin Registration-10:00 am
Break at 12:00 pm
Finish 2:00 pm
Topics Covered
Communication Basics
- What is Communication?
- People
- Context
- Message
- Feedback
Sending & Receiving
- Things to avoid
- Best Practices
- Discussion
- Group Communication
Difficult Conversation
- Managing Self
- Surprised
- Insulted
- Making an Ask
Course Fee
The registration fee for the virtual workshop is $100.00 per person. All South Carolina city, county, or state employees receive a LTAP scholarship registration fee of $75.00.
Who Should Attend
Everyone! We can all improve how effectively we communicate. Clear communication is especially important for those who interact with the public and supervisors/managers.
Payment Policy
UPDATED 2/15/23 – The Transportation Technology Transfer Service now accepts Electronic Check (ACH) payments in addition to credit card payments. While credit card payments are still the preferred payment method, you now have the Electronic Check (ACH) option. Your payment must be received within 5 business days of your registration. If your registration payment is not received by then, you will not be guaranteed registration for the conference.
Cancellation Policy
If you cancel your registration more than 72 hours before a class, your registration fee will be refunded, less a $35 processing fee. If you do not cancel before the 72 hour deadline your registration fee will not be refunded. You may send a substitute in your place, provided that you inform us of the substitute’s name no later than 24 hours before the training. No-shows will not have their registration fee refunded.
If you have questions regarding workshop registration please email Customer Service or call 864-656-4183.
